Privacy Policy


We know how much you value your privacy, so we make sure that your privacy is protected when you're using our services. While we do need for you to give us some personal information so we can process your orders and requests, we want you to know exactly what information we need, why we need it, and how we make sure that your information is protected.

Any and all the information collected on this site will be kept strictly confidential and will not be sold, reused, rented, disclosed, or loaned. Any information you give us will be held with the utmost care and will not be used in ways that you have not consented to.


As is true of most websites, we collect information in a variety of ways. Our purpose in collecting both non-personally-identifying and personally-identifying information is provided you with the best possible experience and service. For example, we can use the information to:

  • Create your personal account for login our website
  • Make our website easier for you to use
  • Help you find what you're looking for, quickly and easily
  • Process your order
  • Let you know about new promotions, products and other information

In each case, we collect such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with us. Visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.

Registration and Orders

Certain visitors choose to interact with us in ways that require us to gather personally-identifying information. The amount and type of information that we gather depends on the nature of the interaction. For example, we ask visitors who contact us to provide their name and email address.

Those who engage in transactions with Ultmax are asked to provide additional information, including, as necessary, the personal and financial information required to process those transactions, including but not limited to your name, shipping and billing address(es), phone number, email address, and credit card number.

Email Addresses

There may be several instances where we ask you to enter your email address for purposes including but not limited to information requests, registering for a contest or sweepstakes or signing up for email newsletters and special offers. You always have the choice whether to participate and disclose any information to us.


A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. We use cookies to help us identify and track visitors, their usage of our website, and their website access preferences. Visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies, with the drawback that certain features of our website may not function properly without the aid of cookies.

Internal Use of Your Information

Your information helps us process your order, provide you with customer service, improve our website and solve your problem efficiently.

We disclose potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that need to know that information in order to process it on Ultmax behalf or to provide services available at Ultmax website, and that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using our website, you consent to the transfer of such information to them.

Email Communications

In order to fully process your order, we will use your personal information to communicate with you about your order. We may send you emails based on your activity including but not limited to registration confirmation, order confirmation, delivery notifications and other service-related activities.

If you are a registered user of an Ultmax website and have supplied your email address, Ultmax may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Ultmax and our products.

We always permit you to unsubscribe or opt out of future emails. Because we have to communicate with you about orders that you choose to place, you cannot opt out of receiving emails related to your orders.


We may be required to release potentially personally-identifying and personally-identifying information when it is necessary to comply with laws; enforce or apply our conditions of use and/or other agreements; or protect the rights, property, or safety of Ultmax, our employees, our users, or others. We may exchange information with other organizations, including governmental authorities, for fraud protection and credit risk reduction.


Ultmax takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information. We use industry best practices to protect your information and your privacy. When your password or credit card numbers are requested on the site, we use Secure Sockets Layer (SSL) to present secure pages to protect that information.

You can tell if you are using a secure server by looking at the bottom of your browser window. In internet browsers, you will see a lock icon. When the symbol is unbroken or the padlock appears to be in its closed state, the page is encrypted and therefore secure. If you wish to take advantage of the latest encryption standards, be sure you have the latest version of the browser you're using.


Although most changes are likely to be minor, we may change our Privacy Commitment from time to time, and in our sole discretion. We encourage visitors to frequently check this page for any changes. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

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